i have this issue where random videos on my instance, it seems to be more older videos that have been there a while, will stop working on the video portion, but still the audio works. did something go corrupt over time with some updates? is there a possible troubleshooting method one can follow?
Is there error message in your browser console? (F12 to open it)
Can you share the video url?
here is a URL. I will check the f12 once I get back to the city
This is an audio only video:
Probably uploaded from a mp3 + a picture.
This was possible with the old « webtorrent » format, then it was handled differently with the « hls » format for technical reason.
As far as i know, hls format will soon propose again the audio only format.
I’m guessing it’s audio only because peertube can’t find the video file? there’s several videos that are doing this. I uploaded them all myself using the instance website + upload button. it was a video in the past…
here is another video where the same thing happened. and of this one, I still have the video file that I used to upload it on my phone: Upland - leuttube
so something is definitely going on with the video files. I’ve also tried rebooting the instance; no joy
Oh, ok.
If you search for these video on this admin page leuttube , what are the available resolution and formats?
Here is an example of what is expected:
When you upgrade your Peertube, do you always follow important notes in the Peertube changelog?
For example version 6.0.0 requires you to rename some folders: PeerTube/CHANGELOG.md at develop · Chocobozzz/PeerTube · GitHub
clearly not as precicely as i was supposed to
do you think going back and following that will fix it?
It depends what you have missed. And for how many versions.
First of all, make a backup of your server. Then try to move files from the webtorrent folder to the new folder, and restart Peertube.
Maybe it could fix this issue.
For other potential issues, it is more complicated to evaluate the situation (and i have no time to help you more this week, sorry).
ok first of all, i grabbed the wrong screenshot earlier; there was another video by the same name:
so peertube did indeed lose the video file.
i’ve only done one upgrade, so whatever i missed, would be from this one version update. i did, however, go back and update the renames according to the notes, and moved the files as you suggested, but it’s still the same. is there any other location on the disk for me to check on this? the /var/www/peertube/storage/web-videos folder, even with moving in the other videos, only has about 10 files in it. i could manually move them if i found them for this round.
if it’s a quick advice you can give. i appreciate the time you’ve already taken; it’s gotten me out of some real snags
Sorry, i do not know enought Peertube internals to answer your question (i’m not part of the core team, i’m only an experimented Peertube admin, and plugin developper).
Maybe someone else could help you.
You can also check the server error log, maybe it will give you some clues.